Accessing the Orders List
To view and manage your orders in OneCart:
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Navigate to Manage Orders
- Go to Orders > Manage Orders
- Go to Orders > Manage Orders
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Understanding the Order List Columns
- Order No. – Unique identifier for each order.
- Order Date – The date and time the order was placed.
- Shop – The store where the order was placed.
- Status – Current order status (e.g., Pending, Ready to Ship, Awaiting Shipment).
- Customer – The buyer’s name (partially masked for privacy).
- Net Earnings – The revenue earned from the order after deductions.
- Platform – The marketplace where the order was placed (e.g., Shopee, TikTok, RedMart).
Using Filters to Search for Orders

You can quickly find specific orders by using the built-in search and filter options:
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Search by Order Number
- Enter the order number in the search bar to locate a specific order.
- Enter the order number in the search bar to locate a specific order.
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Filter by Status
- Click on the Filters section to filter orders by their current status:
- Pending – Orders awaiting processing.
- Ready to Ship – Orders prepared for shipment.
- Awaiting Shipment – Orders waiting to be picked up by the courier.
- Processed – Orders that have been handled.
- Click on the Filters section to filter orders by their current status:
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Adjust Entries Per Page
- Change the number of displayed orders (10, 25, 50, or 100) using the Show Entries dropdown.
- Change the number of displayed orders (10, 25, 50, or 100) using the Show Entries dropdown.
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Navigate Between Pages
- Use the Previous and Next buttons to browse through multiple pages of orders.
- Use the Previous and Next buttons to browse through multiple pages of orders.
Managing Orders Efficiently
- Regularly check order statuses to ensure timely fulfillment.
- Use the search and filters to quickly locate orders that require action.
- Verify platform synchronization if an order appears missing or outdated.
For additional support, please reach out to OneCart Customer Support.